Terms of Service
The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.
Consumers are consumers within the meaning of the Consumer Protection Act (KSchG) and thus natural or legal persons who are not entrepreneurs.
Entrepreneur is someone for whom business is part of running their business. A company is any long-term organization of independent economic activity, even if it is not aimed at profit. Legal persons under public law are always considered entrepreneurs.
The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Lemberona Handels GmbH.
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the information provided in the order process and use the explained proofing tools. By clicking the order button, you place a binding order for the goods in the shopping cart. The confirmation of receipt of your order will be sent by email immediately after the order has been sent.
When the contract with us is concluded depends on the payment method you have chosen:
Invoice via Klarna
We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within two days.
Payment in advance
We accept your order by sending a declaration of acceptance in a separate email within two days, in which we give you our bank details.
When you place your order, you enter your credit card details and the credit card company carries out an authorization check. After your legitimation as the legal cardholder, the payment transaction will be initiated automatically and your credit card will be charged when the order is placed. The contract with us is concluded at the time the credit card is charged.
PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.
Immediately by Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH, where you will confirm the payment instructions. This creates the contract with us.
During the ordering process you will be redirected to the website of the online provider Google. There you can enter your payment details and confirm the payment order to Google. After placing the order in the shop, we ask Google to initiate the payment transaction and thereby accept your offer.
3. Contract language, contract text storage
The language (s) available for the conclusion of the contract: German
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the text of the contract is no longer accessible on the Internet.
4. Terms of delivery
In addition to the stated product prices, shipping costs may also apply. You will find more detailed provisions on any shipping costs incurred in the offers.
In principle, you have the option of collection from Elmira, Vorgartenstraße 129/143, 1020 Vienna, Austria during the following business hours: Mon-Fri: 10:00 am-3:00pm
We do not deliver to packing stations.
The following payment methods are generally available in our shop:
Payment in advance
If you choose the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.
When you place your order, you enter your credit card details. After your legitimation as the legal cardholder, the payment transaction will be carried out automatically and your card will be charged.
PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.
Immediately by Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account that has been activated for online banking, identify yourself accordingly and confirm the payment order to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.
In order to be able to pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after the order has been placed. You'll get more information during the ordering process.
Purchase on account via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoices are only available to consumers and that payment must be made to Klarna in each case. When buying on account with Klarna, you always get the goods first and you always have a payment period of 14 days. You can find the complete terms and conditions for purchase on account here.
6. Right of withdrawal
Consumers have the statutory right of withdrawal, as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.
7. Transport damage
The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.
8. Warranties and Guarantees
The statutory right to liability for defects applies. Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.
Customer service: You can contact our customer service for questions, complaints and complaints on weekdays from 8:30 a.m. to 4:30 p.m. on the telephone number 43 2742 3188011 and by email at firstname.lastname@example.org.
We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, limb or health
• in the event of willful or grossly negligent breach of duty
• in the case of guarantee promises, if agreed, or
• as far as the scope of the product liability law is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which can typically be expected.
Otherwise claims for damages are excluded.
10. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS) that you here Find. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
11. Final provisions
If you are an entrepreneur, German law applies to the exclusion of the UN sales law.
If you are an entrepreneur within the meaning of the Corporate Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.